Billing Coordinator
Birmingham, Michigan
Billing Coordinator
Overview:
Shift Digital has an opportunity available for a Billing Coordinator to join our Client Billing team. As a Billing Coordinator, you will work with several different internal teams and outside providers to coordinate and implement billing processes and practices. In this role, you will be asked to maintain a set of daily reports, complete monthly data analysis and generate team specific process documents. This is a great opportunity for someone with a strong analytical aptitude to join an engaging and energetic team, where you will gain experience in various facets of digital marketing.
The Billing Coordinator will work with the following teams:
- Our partners. Including but not limited to: helping them understand the different programs, knowing when they will be paid, helping them remember that they haven’t sent a billing file over and working with them through billing error(s).
- Account teams. Including but not limited to: helping them with reports, tracking outgoing billing, and tracking to ensure we have been paid by the brand.
- Dealer Support. Including but not limited to: helping them figure out any and all billing related questions, helping dealer support understand the nuances of billing and co-op timing.
The Billing Coordinator will be part of a smaller team with an experienced manager that works closely with Shift’s Accounting, Finance and Legal teams.
Responsibilities:
- Own daily reports that will be added to Shift Digital proprietary Billing Portal (i.e., Salesforce enrollment export, Product Code upload, Flag File, OEM Dealer File, etc.)
- Monthly enrollment vs billed analysis. Compare Salesforce enrollment data to Final Brand billing files. Review for irregular variance and research enrollments to be added to Salesforce enrollment data.
- Brand invoice follow up
- Double checking in OEM Portals
- Going through the imports and identifying the warning’s
- Create a process document shared location
- One stop shop for all of the billing call materials
- Processes in Billing Portal (how to create new user, Billing Import mapping,
- Information Systems FAQ (screenshots that could live in process document location)
- SF
- NS
- Portal
- Billing Drive
- Activities to prep for Billing Analyst position
- Ongoing excel work
- “Hovering” different account MoM
Desired Skills & Experience:
- 1-3 years’ experience.
- The ideal candidate will be self-motivated, possess strong interpersonal skills, and be able to thrive and multi-task in a busy sales and support environment
- Must be able to work under pressure with ambiguous or competing priorities
- Excellent communication and presentation skills are expected
- Extreme level of attention to detail
- 4-year College degree is a requirement
- PowerBI experience a plus
- PowerQuery experience a plus